Privacy Notice
Privacy Policy
Introduction
Thank you for visiting our online store. We value the security of your personal information and are committed to handling your data responsibly while you access our website and services. This Privacy Policy describes the categories of information we may obtain, the purposes for which it may be used, and the circumstances under which it may be disclosed. By continuing to use our services, you acknowledge and agree that your information may be collected, stored, processed, and transferred, including to locations such as the United States, Canada, or Hong Kong when necessary for business operations.
1. Information We Obtain
Information You Submit: Information provided when placing orders, subscribing to newsletters, contacting customer support, entering promotions, or supplying billing and shipping details, including your name, email address, telephone number, delivery address, billing address, and payment details.
Information About Other Individuals: If you purchase products for another person or arrange delivery to a third party, we may collect the recipient's contact and shipping information.
Automatically Generated Information: Information such as IP address, browser type, operating system, device characteristics, visited pages, clicks, browsing duration, referral sources, and activity patterns collected through cookies, tracking pixels, scripts, server logs, or similar technologies.
Information From External Sources: Additional information may be received from payment service providers, marketing partners, social networks, analytics services, and similar third parties.
Combined Information: Information obtained from multiple sources may be linked together to improve functionality, personalization, analytics, and customer experience.
2. Cookies and Similar Technologies
We use cookies and related technologies to support website functionality, remember user preferences, maintain shopping cart activity, measure website performance, improve advertising effectiveness, and enhance the user experience. These technologies may include essential, performance, functionality, and advertising cookies. Certain website features may not function properly if cookies are disabled. Some browsers may transmit "Do Not Track" requests that are not recognized by all systems.
3. Purposes of Data Use
Personal information may be used for order fulfillment, payment processing, shipment management, customer service, refunds and returns, account administration, website customization, marketing activities, fraud detection, legal compliance, business record maintenance, performance analysis, and service enhancement.
4. Disclosure of Information
Service Partners: Information may be shared with payment processors, delivery providers, customer support platforms, analytics providers, email service providers, fraud prevention services, and operational partners.
Commercial Partners: Information may be disclosed in connection with cooperative promotions, advertising initiatives, or fulfillment activities.
Legal Obligations: Information may be disclosed when required by law, court order, government request, investigation, or safety-related purpose.
Corporate Transactions: Information may be transferred in connection with mergers, acquisitions, restructuring activities, financing transactions, or asset transfers.
Aggregated Information: Anonymous or aggregated information that does not identify individuals may be shared for research, reporting, or business analysis purposes.
5. SMS and Notification Services
Providing a mobile telephone number may result in transactional messages, service notifications, or promotional communications. You may discontinue promotional messaging by following opt-out instructions or contacting support.
6. Data Access and Management
Where permitted by applicable law, you may request access to your personal information, request corrections, or request deletion by contacting customer support.
7. Marketing Preferences
Marketing communications may be stopped by using unsubscribe links or contacting support directly. Certain non-promotional communications relating to orders, accounts, or services may still be sent.
8. Children's Information
This website is not intended for individuals under 13 years of age. If information relating to a child under 13 is identified, reasonable steps will be taken to remove such information.
9. Security Measures
We maintain administrative, physical, and technical safeguards designed to protect personal information. Payment information is transmitted using encryption technologies. No data transmission or storage method can be guaranteed to be completely secure.
10. External Websites
Links to external websites may be provided for convenience. We are not responsible for the content, security practices, or privacy procedures of external websites.
11. Cross-Border Processing
Personal information may be transferred, processed, or stored in countries outside your place of residence when required for operational purposes.
12. Information Retention
Personal information will be retained only for as long as necessary to provide services, satisfy legal obligations, resolve disputes, maintain records, or fulfill contractual commitments. Information that is no longer needed may be removed or anonymized.
13. Policy Revisions
This Privacy Policy may be modified periodically. Continued use of the website following publication of changes indicates acceptance of the revised policy.
14. Local Privacy Rights
Individuals in certain jurisdictions, including California, may have additional privacy rights under applicable law. Requests may be submitted through customer support.
15. Contact Information
Questions, concerns, or complaints regarding privacy matters may be directed to:
Contact: service@avelorxia.com