Shipping Policy
Processing Time
Most orders are prepared, packed, and sent out within five business days after the order has been successfully confirmed.
Once the shipment has been released, delivery normally takes around 10–20 business days, depending on the destination country and the shipping carrier handling the package.
Estimated transit times may sometimes be affected by:
• customs review or clearance procedures
• delays caused by the delivery carrier
• severe weather, transportation issues, or other logistics-related disruptions
We appreciate your patience and understanding if unexpected shipping delays occur beyond our control.
Tracking Your Shipment
After your order has been dispatched, a shipping confirmation email with tracking information will be sent automatically.
You may use the tracking details with standard parcel tracking services to check the current status and delivery progress of your package.
If you need help finding your shipment, please contact customer service.
Email: service@avelorxia.com
Shipping Cost
Every order is shipped with a flat international shipping charge of $2.99 USD.
Delivery Coverage
Worldwide international delivery is currently available.
If carrier restrictions or logistics limitations prevent us from shipping to a specific location, we will notify you as soon as possible and help arrange a suitable alternative.
For questions about delivery locations, please contact support.
Email: service@avelorxia.com
Updating Delivery Information
Requests to change the shipping address must be submitted before 11:00 PM (PDT, GMT -7) on the same day the order is placed.
After this cutoff time, the order may already be under processing, and address updates may no longer be available.
To request a delivery information update, please contact customer service as soon as possible.
Email: service@avelorxia.com
Different Billing & Shipping Addresses
Customers may enter a shipping address that is different from the billing address used during payment.
Order Fulfillment Schedule
Orders are handled on business days only, from Monday through Friday, excluding official public holidays.
Orders placed on weekends are usually handled on the next available business day.
Warehouse & Manufacturing Fulfillment
Depending on inventory availability, products may be shipped from regional stock centers.
Some items may also be produced and shipped directly from manufacturing locations in the United States, Canada, or Australia, depending on inventory assignment and logistics planning.
Customer Support
For help with shipping, delivery estimates, tracking updates, or related questions, please contact us.
Email: service@avelorxia.com